Cookie Policy

Last updated: 24/02/2026

This Cookie Policy explains how luckygreencasino-aus.com (Lucky Green Casino, we, us, or our) uses cookies and similar technologies on our website and related services. It applies to visitors and players accessing our site from Australia.

By continuing to use our website, you agree that we can store and access cookies as described in this policy. You can withdraw your consent or adjust your cookie preferences at any time through your browser settings (see How to Control & Manage Cookies below).

If you have any questions, you can contact us at [email protected].

Introduction to Cookies

Cookies are small text files that are stored on your computer, smartphone, or other device when you visit a website. Cookies are widely used to make websites work, to improve performance, and to provide information to website owners.

When you visit luckygreencasino-aus.com, we and our third‑party partners may automatically collect certain information through cookies and similar technologies, including:

• IP address
• Browser type and version
• Device type and operating system
• Referring URLs and pages you visit
• Date and time of access
• Session identifiers and language preferences

We use this information to:

• Help the website function correctly and securely
• Provide and maintain your player session
• Improve our services and gaming experience
• Measure the effectiveness of our promotions and marketing campaigns
• Detect and prevent fraud and abuse

Types of Cookies We Use

We classify our cookies based on their purpose and based on our technical architecture. This helps you understand why we use them and how they affect your experience.

1. Required Cookies

Required cookies (also called strictly necessary cookies) are essential for the operation of our website and online casino platform. Without these cookies, core features of the site and your player account will not function properly.

These cookies:

• Enable you to navigate between pages
• Allow you to log in to your account and stay logged in during a session
• Support secure areas of the site, including the cashier, account verification, and responsible gambling tools
• Help manage security features, such as session validation and fraud prevention
• Allow us to maintain technical stability and load balancing across our servers

Because these cookies are essential, they cannot be disabled through our systems. You can still block them via your browser settings, but if you do, some parts of the site may no longer work or may become severely limited.

2. Functional Cookies

Functional cookies allow us to remember your preferences and to analyse how visitors use our website so that we can improve functionality and user experience.

These cookies may:

• Remember language preferences
• Store session keys and certain interface choices
• Remember whether you have acknowledged notifications, such as cookie banners
• Help us understand how users navigate our pages (for example, which games are visited most often, how long pages are viewed, and where users drop off)

We use this information in an aggregated way where possible, so we can:

• Optimise the layout and content of pages
• Improve game loading and performance
• Detect usability issues and technical errors

If you disable functional cookies, your user experience may be less tailored and some preferences may need to be reset each time you visit.

3. Advertising Cookies

Advertising cookies (also called marketing or tracking cookies) help us and our partners understand the performance of our marketing campaigns and tailor our advertising.

These cookies typically:

• Track whether you arrived at our site via an advertisement or affiliate link
• Help us measure registrations, first deposits, and other conversions
• Limit how often you see certain marketing messages
• Help us assess the effectiveness of promotions and affiliate programs

We design our use of advertising cookies so that they do not store direct personal identifiers such as your name or email address in the cookie itself. Instead, they use pseudonymous identifiers (such as a randomly generated ID) which can be associated with your account or session in our systems.

You may still see advertising for Lucky Green Casino on other websites or platforms even if you opt out of advertising cookies, but it may be less relevant to your interests.

Technical Segmentation of Cookies

From a technical perspective, our cookie usage is divided into three main groups, based on the architecture of our casino platform:

1. Back-End Application Cookies

These cookies are issued by our server-side (back-end) systems that power core gaming and account functionality. They are primarily required and functional cookies, and they:

• Maintain your login session and security tokens
• Support game server communications and bet placement
• Handle account management, including balances and transaction status
• Manage load balancing across multiple servers to ensure site availability
• Assist in fraud detection, abuse prevention, and regulatory compliance

Back-end application cookies are crucial for the operation of an online casino and are typically stored only for the duration of your session or for a limited period necessary to maintain security and audit logs.

2. Front-End Application Cookies

These cookies are placed by the client-side (front-end) components of our website, such as interface frameworks and interactive elements loaded in your browser.

Front-end cookies may:

• Store UI preferences (e.g., selected game views, sorted lists, closed tooltips)
• Improve page rendering and performance by caching certain settings
• Remember whether you are logged in, in combination with our back-end cookies
• Support client-side analytics to help us understand user flows

Most front-end cookies are functional cookies and are aimed at improving your experience. Disabling them may affect how smoothly the site operates or how content is displayed.

3. Third-Party Cookies

Third-party cookies are set by external service providers that integrate with our website. These can include:

• Analytics providers (for traffic measurement and usage statistics)
• Affiliate and marketing platforms (for campaign tracking and commissions)
• Fraud prevention and security tools
• Customer support and live chat tools (if implemented)

These cookies may be functional or advertising cookies, depending on the provider and usage. They enable our partners to:

• Recognise when a user has visited our site from specific marketing campaigns
• Measure the performance of advertising, banners, or email promotions
• Provide aggregated analytics about traffic sources and user behaviour
• Support anti-fraud checks and compliance monitoring

We endeavour to work only with reputable providers who handle cookie data in compliance with applicable privacy and data protection laws in Australia and relevant international standards.

Third-Party Service Providers

We may use third‑party service providers to assist us with:

• Web analytics (for example, tools that measure page views, click paths, and engagement)
• Marketing and affiliate tracking (to reward partners who refer players to us)
• Ad serving and retargeting
• Security and fraud detection
• Customer support (including potential live chat or ticketing platforms)

These partners may place and read cookies on your device and collect information about your online activities across websites or online services over time. This helps them:

• Understand how often users who see or click ads later visit our site or register
• Provide us with reports on campaign reach, conversions, and audience insights
• Support compliance with anti-fraud and responsible gambling obligations

We do not allow third-party service providers to use data collected on our site for their own unrelated marketing purposes in a way that directly identifies you (such as by name or email address) without your explicit consent.

For details about how specific third-party providers handle your data and cookies, we recommend reviewing their individual privacy and cookie policies on their respective websites.

How to Control & Manage Cookies

You have the ability to control and manage cookies stored on your device. You can:

• Block cookies entirely
• Delete existing cookies
• Set your browser to notify you when a cookie is being placed
• Limit third-party cookies or only accept cookies from certain sites

These controls are generally found in the Settings or Preferences section of your browser. The exact steps vary depending on which browser and device you use.

Please note:

• If you block or delete required cookies, you may not be able to access certain parts of our website or use essential casino features.
• Disabling functional cookies may influence the quality and personalisation of your experience.
• Restricting advertising cookies may reduce tracking for marketing purposes but will not necessarily eliminate all advertising.

We cannot manage browser-level cookie settings for you, so you must make these changes directly on your device or through your browser software.

If you require further assistance or have questions about how cookie settings affect your experience at Lucky Green Casino, you can contact us at [email protected].

External Resources for Managing Cookies

For more detailed, browser-specific guidance, you can consult the help pages provided by major browsers. The following links (subject to change by their providers) may be useful:

• Google Chrome: https://support.google.com/chrome/answer/95647

• Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

• Apple Safari (macOS): https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

• Apple Safari (iOS): https://support.apple.com/en-us/HT201265

• Microsoft Edge: https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

• Opera: https://help.opera.com/en/latest/web-preferences/#cookies

You can also learn more about cookies generally at independent resources such as:

• https://www.allaboutcookies.org/

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

• Our use of cookies and technologies
• Applicable laws and regulatory guidelines in Australia and other relevant jurisdictions
• Our technical infrastructure and service providers

When we make material changes, we will update the Last updated date at the top of this page, and we may also take additional steps to inform you (such as displaying a notice on our website).

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies at luckygreencasino-aus.com.